What's Covered

• Manufacturer defects within the original OEM warranty period.
• Items damaged in transit when reported promptly (see Shipping & Delivery).
• DOA (dead on arrival) parts reported within 7 days of delivery.

What's Not Covered

• Incorrect installation, misuse, or non-intended applications.
• Normal wear components, consumables, or cosmetic damage.
• Parts altered, modified, or used after visible damage.

1) Gather info

Have your Order #, part number, install date, and a short fault description. Photos/video help.

2) Submit

Use the claim form below and upload any supporting media. We’ll confirm next steps by email.

3) Resolution

Depending on OEM policy: replacement, repair, or refund. Typical review time: 3–7 business days.

Diagnosis & Returns

If a return is required for inspection, we’ll provide instructions. For non-warranty returns, see Returns & Refunds.

Transit Issues

For items damaged on arrival, report within 48 hours and keep packaging for carrier review. See Shipping.